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10 easy tips to ‘wow’ a customer when they call Frontline Telephone Answering Service Part 7

Tip number 7

Mirror the caller – Mirroring the callers tone and pace helps build rapport.

PS. Its snowing yey!!

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This entry was posted on Friday, December 18th, 2009 at 10:40 am and is filed under News. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

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