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	<title>Frontline Telephone Answering Service Blog</title>
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	<link>http://frontlinecom.co.uk/blog</link>
	<description>Outsourced call centre company based in the UK</description>
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		<title>New Business</title>
		<link>http://frontlinecom.co.uk/blog/news/new-business/</link>
		<comments>http://frontlinecom.co.uk/blog/news/new-business/#comments</comments>
		<pubDate>Mon, 19 Mar 2012 16:38:45 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<guid isPermaLink="false">http://frontlinecom.co.uk/blog/?p=852</guid>
		<description><![CDATA[Are you a small business owner and need to offer staff a high standard of customer service? Why not use Frontline Telephone Answering Service. The first reason why you would want to do this is you can save you&#8217;re self the hassle of recruiting and training staff. Secondly you&#8217;ll save money! You won’t pay anywhere [...]]]></description>
			<content:encoded><![CDATA[<p>Are you  a small business owner and need to offer staff a high standard of customer service? Why not use Frontline Telephone Answering Service. The first reason why you would want to do this is you can save you&#8217;re self the hassle of recruiting and training staff. Secondly you&#8217;ll save money! You won’t pay anywhere near the amount that you would a normal member of staff.</p>
<p>Think about it and when you decide you want to use our services give us a call on 01489 866 630.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>Snow?</title>
		<link>http://frontlinecom.co.uk/blog/news/snow/</link>
		<comments>http://frontlinecom.co.uk/blog/news/snow/#comments</comments>
		<pubDate>Mon, 13 Feb 2012 17:49:50 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<category><![CDATA[telephone]]></category>
		<category><![CDATA[Telephone Answering Service]]></category>
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		<category><![CDATA[UK]]></category>
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		<category><![CDATA[virtual]]></category>
		<category><![CDATA[virtual assistant]]></category>
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		<guid isPermaLink="false">http://frontlinecom.co.uk/blog/?p=839</guid>
		<description><![CDATA[What if your staff can’t get into work? Do you have a plan for when things go wrong? Disaster recovery is the process of restoring operations critical to the resumption of your business. One of the main factors this includes is communications, both incoming and outgoing calls. Frontline Telephone Answering Service specialise in disaster recovery [...]]]></description>
			<content:encoded><![CDATA[<p>What if your staff can’t get into work? Do you have a plan for when things go wrong?</p>
<p>Disaster recovery is the process of restoring operations critical to the resumption of your business. One of the main factors this includes is communications, both incoming and outgoing calls. Frontline Telephone Answering Service specialise in disaster recovery and emergency response, we could be crucial to your disaster recovery plan.</p>
<p>A disaster recovery plan includes plans for coping with the unexpected, including the sudden loss of communications. Disaster recovery planning is an essential part of any business.</p>
<p>We are here 24/7 365 days a year ensuring we are always on standby for you!</p>
<p>Setting up a disaster recovery plan is not as complicated as it may seem. If this is a service you are interested in then feel free to come down to our premises in Hampshire to discuss your requirements.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>Civil Unrest</title>
		<link>http://frontlinecom.co.uk/blog/news/civil-unrest/</link>
		<comments>http://frontlinecom.co.uk/blog/news/civil-unrest/#comments</comments>
		<pubDate>Tue, 09 Aug 2011 12:35:28 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<category><![CDATA[small business telephone answering]]></category>
		<category><![CDATA[telephone]]></category>
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		<category><![CDATA[UK]]></category>
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		<category><![CDATA[virtual assistant]]></category>
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		<guid isPermaLink="false">http://frontlinecom.co.uk/blog/?p=835</guid>
		<description><![CDATA[Having problems operating due to the riots in the country? Were not! Call us today and allow us to help you operate during these uneasy and uncertain times. Allow us to take the strain so you can focus on getting through these difficult times Sean Bland Frontline Telephone Answering Service]]></description>
			<content:encoded><![CDATA[<p>Having problems operating due to the riots in the country? Were not! Call us today and allow us to help you operate during these uneasy and uncertain times.</p>
<p><strong>Allow us to take the strain so you can focus on getting through these difficult times</strong></p>
<p>Sean Bland <strong>Frontline </strong><a href="frontlinecom.co.uk"><strong>Telephone Answering Service</strong></a></p>
]]></content:encoded>
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		</item>
		<item>
		<title>Telephone Answering Service</title>
		<link>http://frontlinecom.co.uk/blog/news/telephone-answering-service/</link>
		<comments>http://frontlinecom.co.uk/blog/news/telephone-answering-service/#comments</comments>
		<pubDate>Tue, 12 Jul 2011 10:28:50 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[News]]></category>
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		<category><![CDATA[answering]]></category>
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		<category><![CDATA[small business telephone answering]]></category>
		<category><![CDATA[telephone]]></category>
		<category><![CDATA[Telephone Answering Service]]></category>
		<category><![CDATA[telephone answering services]]></category>
		<category><![CDATA[UK]]></category>
		<category><![CDATA[Uk call centre]]></category>
		<category><![CDATA[virtual]]></category>
		<category><![CDATA[virtual assistant]]></category>
		<category><![CDATA[Virtual office services]]></category>
		<category><![CDATA[Virtual PA]]></category>
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		<guid isPermaLink="false">http://frontlinecom.co.uk/blog/?p=832</guid>
		<description><![CDATA[Our 24 hour Answering Service provides a cheaper and more efficient means for communicating in the business world. Customer satisfaction is a primary concern. That’s why we employ truly dedicated professionals to care for and provide favorable solutions to every customer query. Why not use our 24 hour Live Answering Service to help maintain your [...]]]></description>
			<content:encoded><![CDATA[<p>Our 24 hour <strong><a href="http://frontlinecom.co.uk/">Answering Service</a></strong> provides a cheaper and more efficient means for communicating in the business world. Customer satisfaction is a primary concern. That’s why we employ truly dedicated professionals to care for and provide favorable solutions to every customer query. Why not use our 24 hour <strong>Live <a href="http://frontlinecom.co.uk/">Answering Service</a></strong> to help maintain your busy schedule. Day or night, experienced operators are standing by to care for our customer’s particular needs.</p>
<p>Our 24/7 <strong><a href="http://frontlinecom.co.uk/">Answering Service</a></strong> provides you with quick and easy solutions at any hour of the day. Thanks to our dedicated <strong>Telephone Operators</strong>, we can safely say that customer service is never an issue at Frontline <strong><a href="http://frontlinecom.co.uk/">Telephone Answering Service</a></strong>. Click on the links below to see all that our service includes:</p>
<ul>
<li><strong><a href="http://frontlinecom.co.uk/telephone_answering_services.html">24/7 Answering Service</a></strong></li>
<li><strong><a href="http://frontlinecom.co.uk/order_taking_and_processing.html">Order Taking</a> </strong></li>
<li><strong><a href="http://frontlinecom.co.uk/virtual_reception_and_pa_services.html">Virtual Reception &amp; PA Services</a></strong></li>
<li><a title="24 Hour Call Answering Service" href="http://frontlinecom.co.uk/customer_satisfaction_surveys_call_handling.html"><strong>Customer Satisfaction<br />
Surveys</strong></a></li>
<li><strong><a title="24 Hour Overflow Telephone Answering Service" href="http://frontlinecom.co.uk/overflow_call_handling.html">Overflow</a></strong></li>
<li><strong><a title="24 Hour Emergency Call Out Service" href="http://frontlinecom.co.uk/emergency_call_out_and_escalation.html">Emergency Call Out and Escalation</a></strong></li>
<li><strong><a title="24 Hour Disaster Recovery Service" href="http://frontlinecom.co.uk/disaster_recovery_call_handling.html">Disaster Recovery</a></strong></li>
<li><strong><a title="24 Hour Brochure Request Lines Service" href="http://frontlinecom.co.uk/brochure_request_telephone_Lines.html">Brochure Request Lines</a></strong></li>
<li><strong><a title="24 Hour Telephone Answering Service" href="http://frontlinecom.co.uk/store_locator_solutions.html">Store Locator</a></strong></li>
<li><strong><a title="24 Hour Telephone Answering Service" href="http://frontlinecom.co.uk/ticket_hotlines.html">Ticket Hotlines</a></strong></li>
<li><strong><a title="24 Hour IT Helpdesk, Technical Support Service" href="http://frontlinecom.co.uk/it_and_technical_support_helpdesk.html">IT Helpdesk, Technical Support<br />
Fault Logging</a></strong></li>
<li><strong><a title="24 Hour Answering Services" href="http://frontlinecom.co.uk/appointment_making_diary_management.html">Appointment Making &amp; Diary<br />
Management</a></strong></li>
<li><strong><a title="24 Hour Customer Services" href="http://frontlinecom.co.uk/customer_service_call_centre.html">Customer Service</a></strong></li>
<li><strong><a title="24 Hour Advertising &amp; Marketing Services" href="http://frontlinecom.co.uk/advertising_marketing_response.html">Advertising &amp; Marketing Response</a></strong></li>
<li><strong><a title="24 Hour Alarm Monitoring Services" href="http://frontlinecom.co.uk/alarm_monitoring_security_helpdesk.html">Alarm Monitoring</a></strong></li>
<li><strong><a title="24 Hour Call Outsourcing Services" href="http://frontlinecom.co.uk/call_centre_outsourcing.html">Call Centre Outsourcing</a></strong></li>
<li><strong><a title="24 Hour Care Services" href="http://frontlinecom.co.uk/caring_compassionate_call_centre.html">Care Services</a></strong></li>
<li><strong><a title="24 Hour Call Screening Services" href="http://frontlinecom.co.uk/call_screening_and_vetting_your_calls.html">Call Screening</a></strong></li>
</ul>
]]></content:encoded>
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		</item>
		<item>
		<title>Frontline Communications Group</title>
		<link>http://frontlinecom.co.uk/blog/news/frontline-communications-group/</link>
		<comments>http://frontlinecom.co.uk/blog/news/frontline-communications-group/#comments</comments>
		<pubDate>Fri, 03 Jun 2011 14:04:17 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[News]]></category>
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		<category><![CDATA[Christmas answer service]]></category>
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		<category><![CDATA[telephone]]></category>
		<category><![CDATA[Telephone Answering Service]]></category>
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		<category><![CDATA[UK]]></category>
		<category><![CDATA[Uk call centre]]></category>
		<category><![CDATA[virtual]]></category>
		<category><![CDATA[virtual assistant]]></category>
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		<guid isPermaLink="false">http://frontlinecom.co.uk/blog/?p=829</guid>
		<description><![CDATA[Frontline Communications Group is much more than an answering service . We can answer basic questions about your business, take orders, schedule appointments and More! Sean Bland Frontline Communications Group]]></description>
			<content:encoded><![CDATA[<p>Frontline Communications Group is much more than an answering service . We can answer basic questions about your business, take orders, schedule appointments and More!</p>
<p>Sean Bland <a href="http://frontlinecom.co.uk/" target="_blank">Frontline Communications Group</a></p>
]]></content:encoded>
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		</item>
		<item>
		<title>Frontline Telephone Answering Service – The Frontline Way</title>
		<link>http://frontlinecom.co.uk/blog/news/frontline-telephone-answering-service-the-frontline-way-2/</link>
		<comments>http://frontlinecom.co.uk/blog/news/frontline-telephone-answering-service-the-frontline-way-2/#comments</comments>
		<pubDate>Tue, 31 May 2011 09:25:37 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<guid isPermaLink="false">http://frontlinecom.co.uk/blog/?p=825</guid>
		<description><![CDATA[Check out our new video which will inform you on our Mission statement, Values and purpose at Frontline Telephone Answering Service. Sean]]></description>
			<content:encoded><![CDATA[<p>Check out our new video which will inform you on our Mission statement, Values and purpose at Frontline Telephone Answering Service.</p>
<p>Sean</p>
<p><object width="500" height="400"><param name="movie" value="http://www.youtube.com/v/82uZn6wFbEY?version=3"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/82uZn6wFbEY?version=3" type="application/x-shockwave-flash" width="500" height="400" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
]]></content:encoded>
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		<title>More than just an Answering Service</title>
		<link>http://frontlinecom.co.uk/blog/news/more-than-just-an-answering-service-2/</link>
		<comments>http://frontlinecom.co.uk/blog/news/more-than-just-an-answering-service-2/#comments</comments>
		<pubDate>Tue, 24 May 2011 09:51:42 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<guid isPermaLink="false">http://frontlinecom.co.uk/blog/?p=815</guid>
		<description><![CDATA[At Frontline Telephone Answering Service we are not just an Answering Service! We can be your devoted and on call customer services team. Ready and willing to take your customers calls, by using our service you can offer your customers the high class service that they deserve and that we can offer. We can also [...]]]></description>
			<content:encoded><![CDATA[<div>
<p>At Frontline Telephone Answering Service we are not just an Answering Service! We can be your devoted and on call customer services team. Ready and willing to take your customers calls, by using our service you can offer your customers the high class service that they deserve and that we can offer.</p>
<p>We can also interact with your customers in a manner of different way which include email, letters, text and more.</p>
<p>Contact us now for more details on the services that we can provide.</p>
</div>
]]></content:encoded>
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		<title>Taking time for your self</title>
		<link>http://frontlinecom.co.uk/blog/news/taking-time-for-your-self/</link>
		<comments>http://frontlinecom.co.uk/blog/news/taking-time-for-your-self/#comments</comments>
		<pubDate>Fri, 08 Apr 2011 11:37:31 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<guid isPermaLink="false">http://frontlinecom.co.uk/blog/?p=811</guid>
		<description><![CDATA[ Want to have bank holidays off but your customers still expect you to answer your phones? Why not use Frontline Telephone Answering Services and let us answer your calls and deal with your customers till you return. Our services are especially valuable to small business owners who need time off or for those owners that [...]]]></description>
			<content:encoded><![CDATA[<p> Want to have bank holidays off but your customers still expect you to answer your phones? Why not use Frontline <a href="http://frontlinecom.co.uk/">Telephone Answering Services</a> and let us answer your calls and deal with your customers till you return.</p>
<p>Our services are especially valuable to small business owners who need time off or for those owners that are struggling to juggle the work load due to quick expansion in the business.</p>
]]></content:encoded>
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		<title>Frontline Telephone Answering Service Team on Moonlight Walk for Charity</title>
		<link>http://frontlinecom.co.uk/blog/news/frontline-telephone-answering-service-team-on-moonlight-walk-for-charity/</link>
		<comments>http://frontlinecom.co.uk/blog/news/frontline-telephone-answering-service-team-on-moonlight-walk-for-charity/#comments</comments>
		<pubDate>Fri, 08 Apr 2011 10:25:16 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<guid isPermaLink="false">http://frontlinecom.co.uk/blog/?p=808</guid>
		<description><![CDATA[As a Company, we at Frontline Telephone Answering Service are dedicated to raising money for much deserved charities. Like Naomi house and Jacks place. We dontated our Secret Santa from Christmas last year to them and feel that Naomi house is amazing and what they do and offer, not only to the young people, but [...]]]></description>
			<content:encoded><![CDATA[<p>As a Company, we at Frontline <a title="Telephone Answering Service" href="http://frontlinecom.co.uk/telephone_answering_services.html">Telephone Answering Service</a> are dedicated to raising money for much deserved charities. Like Naomi house and Jacks place. We dontated our Secret Santa from Christmas last year to them and feel that Naomi house is amazing and what they do and offer, not only to the young people, but to their family members also.</p>
<p>Therefore, some Ladies here at Frontline <a title="Telephone Answering Service" href="http://frontlinecom.co.uk/telephone_answering_services.html">Telephone Answering Service </a>came together to take part in the Moonlight Walk which took place in Winchester on the 19th March. This is a womens only walk, but to show our dedication, yours truly took part in drag! Plus I also allowed a fellow member of the Frontline Telephone Answering Service team to wax my lovely legs :’(</p>
<p>So please dontate and sponsor us for this brilliant cause and help raise money for the young people and their families at Naomi House.</p>
<p>Donating through JustGiving is simple, fast and totally secure. Your details are safe with JustGiving – they’ll never sell them on or send unwanted emails. Once you donate, they’ll send your money directly to the charity and make sure Gift Aid is reclaimed on every eligible donation by a UK taxpayer. So it’s the most efficient way to donate &#8211; I raise more, whilst saving time and cutting costs for the charity.</p>
<p>So please dig deep and donate <a title="Telephone Answering Service" href="http://www.justgiving.com/Frontline-CG">now</a>.</p>
<p>Thanks</p>
<p>Sean Bland Frontline <a title="Telephone Answering Service" href="http://frontlinecom.co.uk/telephone_answering_services.html">Telephone Answering Service</a></p>
]]></content:encoded>
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		<title>Disaster! Recovery</title>
		<link>http://frontlinecom.co.uk/blog/news/disaster-recovery/</link>
		<comments>http://frontlinecom.co.uk/blog/news/disaster-recovery/#comments</comments>
		<pubDate>Tue, 15 Feb 2011 14:35:53 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<guid isPermaLink="false">http://frontlinecom.co.uk/blog/?p=804</guid>
		<description><![CDATA[Have you got a plan for what to do if there is a disaster in your office? How long could your company last without being able to Answer your customers calls? Have you even done a P.E.S.T.L.E analysis to indentify threats to your business? The answer to most of these questions is probably No Your [...]]]></description>
			<content:encoded><![CDATA[<p>Have you got a plan for what to do if there is a disaster in your office?</p>
<p>How long could your company last without being able to <a href="http://frontlinecom.co.uk/disaster_recovery_call_handling.html">Answer</a> your customers calls?</p>
<p>Have you even done a P.E.S.T.L.E analysis to indentify threats to your business?</p>
<p>The answer to most of these questions is probably No</p>
<p>Your first solution should be to call Frontline <a href="http://frontlinecom.co.uk/disaster_recovery_call_handling.html">Telephone Answering Service</a> and discuss using us incase the worst does happen to your office or staff. While you sort out getting your offices operational again we can take your customers calls and help YOU with the strain and stress of running a business during a period of confusion.</p>
<p>Setting  up a disaster recovery plan is not as complicated as it may  seem.  If this is a service you are interested in  then feel free to  come down to our premises in Hampshire to discuss your  requirements.</p>
]]></content:encoded>
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