To find out more you can reach a member of our client service team on:
01489 866 630

Excellent service is based on what the customer perceives. Not on what you think it is!

Frontline is now on Youtube. Check out our first video introducing you to the team.

In April Frontline had the pleasure of having a professional photographer come in and take some photos of staff for our new website which will be revealed in the next few months. The photographers name was Michael Palmer, he made the day very enjoyable and relaxing for staff involved. Members of staff were so relaxed with Michael that they were even coming up with ideas for photos which Michael was more than happy to go along with.

The idea for the photos is to make our new site more personal and to show people the person on the other end of the phone. We also wanted to get away from using stock images that did not do our staff justice. Also by getting original photos we did not risk having other sites using the same photo as us.

If you interested in looking at some of Michael’s work please check out his site: http://www.michaelpalmer.com/

Or if you are interested to see what Michael wrote about us please see:

http://blog.michaelpalmer.com/stop-using-stock-images/

 Hi it’s Sean again with Frontline just updating you with what is happening at the moment. We have now started to interview candidates and so far so good!! The first interview was yesterday when David returned from annual leave. Today we have been stood up but still have 3 candidates later on in the day so fingers crossed!!

 


Hi my name is Sean and on Monday 5^th of July I began my placement with Frontline. Prior to this I worked part time as an operator for Frontline while I studied at University and College. I chose to do my placement with Frontline because they have been good to me over the years and I knew that I would be given real responsibilities.

On my first day I was told that I will be looking into the recruitment process and identify areas which I felt needed improvement. I started by looking at the advert that we placed and where we placed it. Normally Frontline would advertise vacancies through the local paper. I looked at the price that the paper was charging and thought to my self for that price I would go around with a sandwich board for the day and advertise the vacancy! So I thought I would look into advertising online to see if I could save the business some money and reach a wider audience. I advised David that we could save £446.03 if we chose to advertise online plus the other benefits as well, which included the advert being available for 28 days and that people could access it at any time. David with this evidence allowed me to go ahead and advertise online because I was able to do this I could also make the advert longer and more detailed.

Just under a week of putting the advert online we have had close to thirty applicants apply with one person applying just under half an hour of putting the advert online!! I am now in the process of calling applicants back and going through a pre screen interview to ensure that people fully understand the role and that they are suitable for the position before being invited to an interview.